Warranty Replacement Policy
1. Warranty Coverage
Products sold on Brikopoint.com are covered by the legal warranty provided under applicable consumer laws.
2. Eligibility for Replacement
A replacement may be offered if:
- The item is defective
- The product arrives damaged
- The wrong product was delivered
3. Non-Covered Situations
The warranty does not cover:
- Damage caused by misuse
- Normal wear and tear
- Improper handling
- Unauthorized modifications
4. Request Procedure
To request a replacement, contact:
info@brikopoint.com
Include:
- Order number
- Description of the defect
- Supporting photos or videos
5. Processing Time
Replacement requests are generally reviewed within 5 business days.