Warranty Replacement Policy

1. Warranty Coverage

Products sold on Brikopoint.com are covered by the legal warranty provided under applicable consumer laws.

2. Eligibility for Replacement

A replacement may be offered if:

  • The item is defective
  • The product arrives damaged
  • The wrong product was delivered

3. Non-Covered Situations

The warranty does not cover:

  • Damage caused by misuse
  • Normal wear and tear
  • Improper handling
  • Unauthorized modifications

4. Request Procedure

To request a replacement, contact:

info@brikopoint.com

Include:

  • Order number
  • Description of the defect
  • Supporting photos or videos

5. Processing Time

Replacement requests are generally reviewed within 5 business days.